Privacy Policy
PRIVACY NOTICE
We are committed to protecting and respecting your privacy. Please read this privacy notice carefully to understand why and how we collect your data and how we use it.
This notice explains:
- How we use your personal data;
- What personal data we share with third parties;
- Information about marketing communications;
- Your rights;
- How we use cookies;
- How to contact us.
When you visit our website for the first time, we will ask you to accept the use of cookies in accordance with the terms of this notice.
1. USE OF YOUR DATA
This section includes:
- Categories of personal data we process;
- Sources and categories of personal data not obtained directly from you;
- Purpose of processing your personal data;
- The legal basis for processing.
We process your account data (“Account Data”). Account Data may include your name, email address, phone number, and other information you provide during registration, as well as your purchase history. This data is collected directly from you. We process Account Data to operate the website, provide our services, ensure the security of the website and services, and communicate with you. The legal basis for processing is the performance of a contract between you and us and/or taking steps at your request prior to entering into a contract, as well as our legitimate interests in monitoring and improving our website and services.
We process data related to transactions on our website (“Transaction Data”). Transaction Data may include your contact details, bank account details, and information about the transaction. Transaction Data is processed to supply goods and services and to keep proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request prior to entering into a contract, as well as our legitimate interests in monitoring and improving our website and services.
We may process data related to consumer credit applications (e.g., for purchasing a product with a pay-later option) (“Leasing Data”). Leasing Data may include information about your employment, family situation, creditworthiness, and other details. Leasing Data is processed solely for contacting consumer credit companies to facilitate potential credit for your purchases if you select the pay-later option. The legal basis for processing is the mutual performance of a contract and/or taking steps at your request prior to entering into a contract.
We may process data related to any communication you send us (“Correspondence Data”). Correspondence Data may include the content of communication and metadata related to the communication. If initiated via our website’s contact forms, the website generates metadata linked to the communication. Correspondence Data is processed for the purposes of communication and record-keeping. The legal basis for processing is our legitimate interests in managing our website and business appropriately, providing consistent and quality advice, and resolving disputes between you and our employees.
We may process your personal data as described in this notice if it is necessary for compliance with legal claims or defenses, whether in legal, administrative, or non-legal proceedings. The legal basis for this processing is our legitimate interests in protecting and securing our legal rights, your legal rights, and the legal rights of others.
In addition to the specific purposes mentioned above, we are also entitled to process your personal data when it is necessary for compliance with our legal obligations.
2. PERSONAL DATA SHARED WITH THIRD PARTIES
We aim to earn and retain your trust. Therefore, we share your personal data only when necessary.
We may share your data with the following categories of third parties to provide the services described in this notice:
- Payment service providers may process payments for transactions on our website. We share Transaction Data with these providers only to the extent necessary for payments, refunds, and complaints.
- We may disclose your personal data in compliance with legal obligations.
These third parties may be located in Finland, the European Union, the European Economic Area, or outside of these regions. When transferring personal data to such parties, we take all necessary measures to ensure your privacy is adequately protected.
3. INFORMATION ABOUT MARKETING COMMUNICATIONS
If you have provided consent, we will send you marketing communications via email or SMS to keep you informed about our products and offers.
To opt-out of receiving marketing communications:
- Click the "unsubscribe" link in the email; or
- Contact us at info@thermtecsuomi.fi.
Opting out of marketing communications will not stop essential service communications, such as order updates.
4. YOUR RIGHTS
Under data protection laws, you have the following rights regarding your personal data:
- Right to access: You have the right to access your personal data and additional information about the processing of your data.
- Right to rectification: You can request the correction of inaccurate data and completion of incomplete data.
- Right to erasure: In some cases, you can request the deletion of your personal data, except in cases where processing is necessary for legal compliance, freedom of expression, or legal claims.
- Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Right to withdraw consent: You can withdraw your consent for processing at any time.
To exercise your rights, file a complaint, or ask questions, contact us at: info@thermtecsuomi.fi.
5. USE OF COOKIES
We use cookies to enhance your browsing experience. Cookies are small files that help us provide a faster and safer website. Cookies may collect information linked to your personal data.
You can manage cookies through:
- Third-party services: For instance, you can opt-out of Google Analytics tracking by installing the browser add-on.
- Browser settings: Most browsers allow you to block or delete cookies.
Please note that blocking or deleting cookies may affect your browsing experience.
6. CONTACT INFORMATION
If you have questions, comments, or requests regarding this notice, please contact us at:
Email: info@thermtecsuomi.fi
Address: Stardust Finland Oy, Rantatie 37 C75, 33250 Tampere, Finland
Your thermtecsuomi.fi